repairs banner.jpg

Got something in need of repair?

 

We may be primarily a retail store, but the hobby industry requires more of hobby shops than just being a place for people to purchase things. Since 1983, we’ve been repairing our customers’ R/C cars, trucks, buggies, boats, airplanes, helicopters, and drones — and much more. Whether it’s your custom-made clock that no longer works, or a model train engine that doesn’t want to run, if we can fix it, we’ll take the case!

 

Services We Offer
General Problem Diagnosis, Troubleshooting, Soldering, Parts Installation

soldering station.jpg
  • Labor Fees are $40 Per Hour for General Labor
    We break labor into 15 minute units, since it’s not right to charge an hour’s fee for ten minutes of work.

  • Soldering Fees are $5 Per Item
    Since soldering isn’t usually super labor intensive, we don’t charge the usual hourly rate for the service.

  • Everyone’s Time Is Valuable
    Due to a limited amount of staff, your repair will likely have to be left with us to complete. Most repairs are completed within a week, but repairs can run longer depending on the availability of parts.

  • We Don’t Work on Nitro or Gasoline Engines
    Learning how to work on an engine is part of the hobby. If you’re not interested in that, you shouldn’t own a nitro or gas vehicle. We don't tune engines, replace engine parts, rebuild engines, or run engines. Any engine-related repairs will be refused.

  • We Can’t Repair Your Radios
    We can install a new radio system on your R/C vehicle, but we can’t repair your existing transmitter or receiver. We don’t have the training or experience for that kind of work. It’s best to leave these repairs to the manufacturers’ own repair departments.

  • No Such Thing as Free Labor, Even on Warranties
    The warranty on any given product is between you and the manufacturer. If a product is replaced under warranty from the manufacturer, we are not reimbursed for any labor we provide, so if you need your replacement motor installed, the motor may be free, but the labor isn’t.

  • Please Pick Up Your Repairs In a Timely Fashion
    While most people pick up their repairs promptly, some don't bother to pick them up at all. Any vehicles left with us more than 30 days after we've completed repairs will be considered our property and sold to recover our fees. We don't really want to keep your vehicles; we have enough of our own.

 

Some Brands We Can't/Won't Work On

There are some companies out there that either don’t offer parts, don’t play well with hobby shops, or are generally a complete pain to repair, and all of them are brands whose products we either can’t or will not work on. These brands include, but are not limited to:

 
 
  • Air Hogs

  • XTM

  • Fast Lane

  • Nikko

  • WL Toys

  • Kyosho

  • Himoto Racing

  • New Bright

  • DJI

  • Syma

  • Iron Track

  • Tyco

  • Exceed R/C

  • Yuneec

 

For Out-of-Area Repairs

Just because someone doesn't live nearby doesn't mean we aren't willing or able to help! We do take on repairs from around the country - if it's something we think we can fix, we'll usually try. However, we do have some rules regarding out-of-area repair requests. Please read the guidelines below to familiarize yourself with them.

Before you contact us regarding your repair, please follow one or more of the links below to see if there is a place closer to your location that might be able to help. We always recommend supporting your local hobby shop, as they will be there for you if you are there for them. Keep your community strong with your support - and you might just find a local gem you didn't know existed! If you exhaust your local resources, feel free to get in touch with us.


Contact Us BEFORE You Ship! (989) 790-0080

We might need to give you instructions before you send your vehicle in, or we might be able to determine the problem without you needing to send your vehicle in at all. We might be too busy to take on an additional repair, especially during the holidays, or it may be a brand we're unfamiliar with. Whatever the case, make sure to either call or email us and receive permission to send us your repair before you send it.

  • We Only Accept Repairs from the United States
    Ah, the headaches of international shipping. Surely there is an establishment that can repair your vehicles in your own country - support them! Without local support, those hobby shops couldn't exist, so help keep them open and able to serve you long into the future.

  • Do NOT Ship LiPo Batteries
    LiPo batteries can be fire hazards, and there are hefty fines that come along with shipping LiPo batteries if they are packaged incorrectly. Please don't ship us LiPo batteries with your vehicles (or separately). If you do ship us your LiPo batteries, please understand that they will not be returned.

Once We Accept Your Repair Request

The first thing you need to do is download, print out, and fill out our Out of Area Repair Intake form. If you wish to omit your billing information, that’s fine, but it may delay the return shipment until we can get ahold of you to secure payment.

Once we have your items, we will make our initial estimate of the repair costs and contact you. At that point, you can agree to the repair, or decline it, at which point we will charge you for return shipping and send it back unrepaired. During the course of the repair, we will add any small incidentals that come up, but we will contact you for permission if anything significant arises.

Once the repair is complete, we will contact you and advise you on the total cost of repair, including return shipping. Out of state repairs will not be charged Michigan sales tax. If a repair is unpaid for more than 30 days, we reserve the right to sell your items to recover our fees. By sending your items to us, you give us permission to sell your items if not paid for within 30 days from our first attempt to contact you regarding the repair's completion. If you provided billing information on the form, you also give us permission to charge your credit card to pay for the requested repairs.

Download, Print, and Fill Out